The Organizational Development (OD) Program is a self-initiated Program started by PRCS in 2003 in responding to its expansion and growing services and with a view to covering the humanitarian needs arising from the 2nd Intifada (2000). As PRCS witnessed rapid growth, an increase in human and material resources resulted to more complex and intertwined organizational relations, it became important to enhance its capacities and organizational capabilities to enable it to cover needs on the one hand, and to boost its steadfastness on the other.
In line with this vision, key development lines of action were set, prioritized and acknowledged. The OD Unit, in cooperation with other Departments, sought to set priorities within four core areas: The Financial and Administrative System; Human Resource; Governance and Branches; and Planning and Projects.
Since 2003, PRCS has been steadily working to improve its OD vision as needed and in line with surrounding developments. This vision was enhanced and modified with each of the three following stages:
This stage focused on determining PRCS’ direction and vision vis-à-vis the OD Program, and according to need. The OD officer directly intervened in the execution of all relevant activities (strategy setting, policies and procedures, organizational structures, job descriptions, etc.).
It focused on capacity building and empowerment through various activities (branch equipment and training, financial and managerial activities, computerized financial network, policies and procedures).
This stage focuses on the integrated OD strategy. Some changes were made including the implementation of OD activities within each program (strategies, policies, information systems, procedures and protocols, structures).
Preparation of continuous assessment on PRCS’ organizational capacities and capabilities in cooperation with all stakeholders;
Development of strategic/operational /action plans based on the results of those assessments;
Development of mechanisms to integrate OD plans and activities within PRCS programs;
Follow-up on the implementation of OD plans within PRCS programs and monitoring the outcome;
Follow-up on the respect of priorities within each program and department;
Evaluation of results to determine gaps and re-plan as needed.